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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacey Boston

Jacey Boston

November 4, 2024

5  out of  5
rating by Jacey Boston
"Absolutely love the staff at Shane Boggess State Farm!! Jessica made it so easy to switch my insurance over to them and answered all my questions! And the best part they saved me money!! Give them a call today!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Destiny Brady

September 20, 2024

5  out of  5
rating by Destiny Brady
"Amy handled my insurance claim very professionally. She made sure I knew every step that was being taken to ensure that I was informed on the right steps. Amy was very helpful and answered any and all of my questions! She’s also very kind!"
We responded:
"That's great to hear! Amy strives provided excellent service and go above and beyond to assist with claims. It's always reassuring to have someone who is professional, informative, and helpful during such processes. If you have any other questions or need further assistance, feel free to let us know!"
Profile photo of Martin Martin

Martin Martin

September 1, 2024

1  out of  5
rating by Martin Martin
"Awful"
We responded:
"Mr. Martin, we are sorry, however we are not showing you as a customer at our Agency and do not have your contact information. Please reach out to us at 270-827-8545 or shane@shane.boggess.com as we would like to discuss any concerns. "
Profile photo of Rhonda Cravens Richard

Rhonda Cravens Richard

May 16, 2024

5  out of  5
rating by Rhonda Cravens Richard
"Love being able to call or text any of the staff in this office and receive personal service immediately and like family! The Boggess family, along with Jessica and Amy, are committed Hendersonians and contribute behind the scenes without acknowledgement."
Profile photo of Cody Boling

Cody Boling

May 7, 2024

5  out of  5
rating by Cody Boling
"Very knowledgeable staff, Amy handled my insurance claim, very professionally. She made sure I knew every step that was being taken to ensure that I was informed on the proper steps an protocols that state farm goes through to take care of their customers."
Profile photo of Rachel Davis

Rachel Davis

May 2, 2024

5  out of  5
rating by Rachel Davis
"I have been with Shane’s office for over 10 years. Shane and staff are wonderful to work with and keep you up to date. If you are looking for a new insurance office, I highly recommend them."
Profile photo of Arnulfo Ayala

Arnulfo Ayala

May 2, 2024

5  out of  5
rating by Arnulfo Ayala
"Highly recommend getting insurance with Shane, they have the best prices, and Jessica's customer service is exceptional; she consistently checks and solves any questions promptly. Overall, outstanding service!"
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Cree Jenkins

May 1, 2024

5  out of  5
rating by Cree Jenkins
"Shane and his employees are always kind, helpful, and knowledgeable. I highly recommend!"
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Momma C

March 29, 2024

5  out of  5
rating by Momma C
"The customer service was exceptional, as Amy kept me updated throughout the entire process of reviewing my home and car insurance coverage.Overall, my experience with Shane Boggess State Farm insurance was outstanding!!"
We responded:
"Thank you so much for the review! We really appreciate your feedback and are glad to hear you had a positive experience with our office! "
Profile photo of Sallee Richardson

Sallee Richardson

March 25, 2024

5  out of  5
rating by Sallee Richardson
"🎶Like a Good neighbor State Farm was there🎶 In filing my first Claim ever, it has been a learning experience. My State Farm agency provided service that gave me peace of mind throughout the process."
We responded:
"Hey Sallee, thank you so much for sharing your experience! we're thrilled to hear that our agency provided you with peace of mind during your first claim. Were always her to help and support you whenever you need us. Thanks again for the support! "
Profile photo of Amanda Simmons

Amanda Simmons

March 22, 2024

5  out of  5
rating by Amanda Simmons
"Cassie Ankrom at Shane Boggess State Farm Insurance provided excellent service & made transferring my auto insurance seem effortless & quick!"
We responded:
"Hey Amanda, thanks a bunch for leaving such a great review! Were thrilled that our staff made your experience with transferring your insurance a breeze! Don't hesitate to reach out if you if you need anything. We appreciate your support!"
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TT Woosley

February 28, 2024

5  out of  5
rating by TT Woosley
"Shane and his staff are Great to work with. We’ve been with them for years!! Highly recommend State Farm for your insurance needs"
We responded:
"Thank you so much TT . We appreciate you and your review!!"
Profile photo of Micheal Hayes

Micheal Hayes

February 22, 2024

5  out of  5
rating by Micheal Hayes
"I feel I have been well taken care of at Shane Boggess’ office. The staff that I dealt with made sure that I was kept informed on what was going on with my claim. Very appreciated."
We responded:
"Im glad that we can help during a tough time! We appreciate the kind words!"
Profile photo of WILLIE MCCLURE

WILLIE MCCLURE

February 21, 2024

1  out of  5
rating by WILLIE MCCLURE
"Not very helpful"
We responded:
"We are sorry about your experience, please give us a call at 270-827-8545 we would love to discuss the issue and try to make it right! "
Profile photo of Brooke Hallmark (brookeandbryleephoto)

Brooke Hallmark (brookeandbryleephoto)

January 29, 2024

5  out of  5
rating by Brooke Hallmark (brookeandbryleephoto)
"Amazing service!!"
We responded:
"Thank you! Were always happy to help in any way we can!"
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Lacey Holly

January 29, 2024

5  out of  5
rating by Lacey Holly
"Everyone in the office was so friendly and helpful! Highly recommended!"
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Jessica Little

January 11, 2024

5  out of  5
rating by Jessica Little
"Shane and his office staff was great! Great custom service, kept me updated and was very happy with my claim settlement. Highly recommend!"
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Misty Brown

January 11, 2024

5  out of  5
rating by Misty Brown
"Shane and his team are wonderful to work with!!! They take care of all our policy needs. They are the best!!!"
Profile photo of Lindsay Thompson

Lindsay Thompson

January 10, 2024

5  out of  5
rating by Lindsay Thompson
"This is the best office, with the best hard working people. Anytime we need assistance Shane and/or his whole team are available."
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Brittany Monroe

January 10, 2024

5  out of  5
rating by Brittany Monroe
"Amazing office to work with! So thankful Shane and his team have my family covered!"
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Rachel Crawford

January 10, 2024

5  out of  5
rating by Rachel Crawford
"Wonderful agent and office to work with. Timely call backs and friendly staff. Highly recommend to give them a call for all your insurance needs!! We even have very affordable life insurance through them!!!"
We responded:
"Thank you Rachel for your kind words. We appreciate you!"
Profile photo of Diane “DD” Burklow-Rye

Diane “DD” Burklow-Rye

September 1, 2023

4  out of  5
rating by Diane “DD” Burklow-Rye
"Communication not as appropriate i would like, still no word vehicle sits for another 3 days due labor day weekend. Im just frustrated."
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Drew Mays

May 16, 2023

5  out of  5
rating by Drew Mays
"I love Shane and his staff. They are always looking out for me and my family."
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Jay Davis

May 12, 2023

1  out of  5
rating by Jay Davis
"Absolutely horrible group of individuals to work with. Shane and his WIFE are rude and condescending, customer service is non-existent. Henderson has so many other great agents, ugly people to deal with!"
We responded:
"We value all feedback about our agency, however we are unable to find you as a customer or prospect of our agency. Please reach out to us at 270-827-8545 and we would be happy to help you clarify your concern."
Profile photo of Ali S

Ali S

August 1, 2022

1  out of  5
rating by Ali S
"Waste of money. In our time of need and damage like crazy, nope sorry we won't cover it or listen. Guy was extremely rude and kept cutting off. Wouldn't listen that it wasn't a flood and not our fault. What was the point of even having Insurance. Rigged to screw good hard working people over."